Grievances & Concerns
At Precise Behavioral, we are committed to delivering compassionate, high-quality mental health services through our App, Dashboard, and clinical care. If you’ve experienced an issue or concern related to our services, we want to hear from you. Your feedback helps us improve and ensures we are meeting your needs with integrity and care.
Submit a Grievance or Concern
Please use the form to submit a formal grievance or concern. All submissions are reviewed by our compliance and quality teams, and we will follow up as appropriate.
What Happens Next?
Once your grievance is submitted, you will receive confirmation of receipt. Our team will review your submission and may reach out for additional information. Our goal is to resolve the issue and respond within 30 calendar days.
If you have questions about the grievance process, please don’t hesitate to contact us directly.
Other Ways to Contact Us
If you prefer to submit your grievance through other channels, you may do so using any of the following methods:
By Phone:
1 (833) 400-7673
(Available Monday–Friday, 9am–5pm EST)By Mail:
Precise Behavioral
Attn: Precise Behavioral Grievances and Concerns
2393 Townsgate Rd Suite, 104
Westlake Village, CA 91361
